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Accounts Payable

Eftsure Software Solution

All of our suppliers at Dennis Family Homes are required to provide business information to Eftsure for independent verification before conducting business with us and receiving payment.

The Eftsure software solution is an independent, real-time, continuous controls monitoring system, designed to validate the integrity of online transactions and supplier data.  It ensures accurate electronic funds transfer of payments, providing greater assurance to its customers and their valued suppliers that when payments are processed, the funds are going where they are intended. Eftsure verifies all supplier details ensuring that supplier payments are protected against fraud and error. Once a supplier has been verified, it is an easy and seamless process.

Eftsure’s verification processes, including the phone call made to new suppliers, ensure the accuracy and legitimacy of your details.

The business information required for verification includes:

  • Bank details
  • ABN
  • Trading name
  • GST registration
  • Company contact information.

How secure is Eftsure?

Supplier data is stored in Eftsure servers, which are physically located in Australia, including back up servers. You may already be using Eftsure with other vendors. They presently work with many clients across Australia, including a number of construction & property companies including Stockland, CPB, GPT, Kane and Meriton.

How can I tell whether this is a scam or not?

When you follow the instructions to verify your details on Eftsure’s website, you will see your bank account details are partly populated, which identifies you and names Dennis Family Homes which confirms the legitimacy of the email.

Guidance for Existing Suppliers

If you are an existing supplier, you can update your details at any time by contacting the department with whom you normally do business. They will provide you with an ‘Eftsure change request’ to update your information.

It is your responsibility to ensure that your details are up to date. Please notify us immediately of any changes or discrepancies you notice.

Guidance for New Suppliers

New Suppliers who onboard via Beakon Contractor Management System

After you have successfully completed the supplier onboarding process within Beakon, EFTsure will get in touch with you to verify your banking details.

All other Suppliers

As part of the onboarding process your key contact in the business or the accounts payable department will request your company name and email address.

You will then receive an email invitation from Eftsure to register your details as a new supplier, including your:

  • ABN,
  • company name,
  • address, email, and
  • bank account details.

After registering your details, an Eftsure team member may contact you within 24-48 hours to verify the accuracy of the provided information.

You will receive a confirmation email from Eftsure once your data has been verified.

To update your details, contact the accounts payable department or key contact you do business with and request an ‘Eftsure change request’.

It is your responsibility to ensure that your details are up to date. Please notify us immediately of any changes or discrepancies you notice.

How to verify the legitimacy of a call from Eftsure

If in the event you choose not to validate your account details via the Eftsure bank link functionality, you can expect a phone call from a member of the Eftsure validation team who will verify your details over the phone.

Once Eftsure has finished the verification process, they securely pass your information to Dennis Family Homes for entry into our finance system. You will then receive a confirmation email from Eftsure when your data has been verified.

How to Change Your Data with Eftsure

To update your details, please contact the accounts payable department or key contact you do business with and request an ‘Eftsure change request’.

You will receive an email from Eftsure with a link to update your data in their portal. After updating, you will receive a confirmation email once your data has been verified.

Depending on the data being updated, you may receive a phone call from an Eftsure team member to verify your details over the phone before receiving the confirmation email.

Need more help?

Dennis Family Homes Support:

For more information about supplier management, please email: [email protected] or call 03 9573 1232

Eftsure Support:

For Eftsure technical support, please call: 1300 985 976

Contact Eftsure customer support: Contact Us EFTsure website